Customer Experience Lead - Beyoglu, Istanbul

Sadece kayıtlı üyeler için Beyoglu, Istanbul, Türkiye

2 hafta önce

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Job summary

We are looking for a Customer Experience Lead to own and drive measurable improvements in customer satisfaction, loyalty, and retention.
This role will lead the setup and evolution of the customer service operating model,
define and optimize CX performance metrics,
and translate customer insights into impactful,
cross-functional initiatives across digital and operational channels.
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