Key Account Manager, Strategic Account Services - Fatih - Amazon

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    Key Account Manager, Strategic Account Services

    Job Title: Key Account Manager, Strategic Account Services | Amazon Turkey Perakende Hizmetleri Limited Sirketi

    We are seeking a highly skilled Key Account Manager to join our team in Amazon's Strategic Account Services. As a Key Account Manager, you will be responsible for managing a portfolio of 10-12 Selling Partners, developing individual strategies, managing timelines, expectations and owning communications.

    Main Responsibilities:

    1. Selling Partner Management: Manage a portfolio of 10-12 Selling Partners to develop individual strategies, manage timelines, expectations and owning communications.
    2. Run Business Analyses: Produce profound business recommendations and actionable insights by using a wide set of analytical tools to interpret customer data.
    3. Consultancy: Use your comprehensive Amazon knowledge to leverage our solutions for Selling Partners' objectives. Consult your Selling Partners on opportunities derived and potential business impact.
    4. Support Execution and Operational Troubleshooting: Be a proficient sparring partner to your selling partner guiding the execution of strategic plans, answer ad-hoc questions, and help overcome operational and subject-specific challenges that appear along the way.
    5. Build relationships: Gain the trust of each managed selling partner by close collaboration and delivering results. Use trust to build and maintain strong relationships with your stakeholders.
    6. Coach: Dedicate time to educate each Selling partner about Amazon's solutions and news to enhance each Selling partner's knowledge about Selling on Amazon.
    7. Recruit: Identify, qualify, and engage with prospective Selling Partners for AMPS based on a clear understanding of our Selling Partners and their needs.
    8. Business Reviews: Prepare and present performance deep dives to facilitate a monthly discussion around business progress, current challenges, and strategic plans with your Selling partner.
    9. Become an Expert: Own a specific subject within our service organization with the goal to support peers, invent processes/tools to the benefit of our internal and external stakeholders, e.g. Branding, Fulfillment by Amazon, Hiring, Tools, Deals and a lot more.
    10. Develop specific local requirements: Ensure that standardized processes are adapted to the needs of Selling Partners in this country.

    Requirements:

    • Excellent English and Turkish communication skills.
    • Work experience in level consulting, key account management, advertising sales, B2B, digital retail / ecommerce, Business Development, Digital Marketing, Brand Management, Supply Chain Management or similar.
    • Degree in Business Administration, Marketing, Finance, Economics or a similar program.
    • Strong analytical skills allowing the interpretation of complex data sets using Microsoft Excel.
    • Well-founded knowledge in strategy development and execution.
    • Proven ability to successfully attract, manage and interact with clients independently, particularly at the executive level.
    • Ability to multi-task and to adjust priorities in a fast-paced environment.
    • Superior presentation skills to inform and influence stakeholders.

    PREFERRED QUALIFICATIONS

    Account management and paid services experience is preferred.

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