HCo & Procurement IT SAP COE Responsible - İstanbul, Türkiye - Ferrero

    Ferrero
    Ferrero İstanbul, Türkiye

    2 hafta önce

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    Açıklama

    Job Location: ​İstanbul​


    Company Description


    Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

    Diversity Statement



    Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

    About the Role:


    We are looking for an HCo & Procurement IT SAP COE Responsible who will be reporting to the Procurement & HCo IT SAP CoE Manager and based in Istanbul.

    You will be mainly responsible for analyzing the company business flow, design and implement corresponding SAP solutions that aim to fulfill business & operational needs. You will translate SAP requirements to functional specifications for reporting, interfaces, data conversions, enhancements, forms, and workflows.

    If you believe in your both technical and stakeholder management skills, then do not hesitate to click on the Apply button

    Main Responsibilities:



    • Provide maintenance and engineering of SAP related solutions for various project and operational needs and system upgrades

    • Manage service outages, monitor and report related incidents

    • Responsible for Local Sap User Account Management and User Authorization Management according to the company guidelines

    • Analyze current processes and the needs for the new processes, document of AS IS and TO BE flows, be in contact with all stakeholders of the project, attend or arrange training sessions, support after go-live

    • Provide coordination with group to ensure suitability of these projects with group standards

    • Follow the deadlines, perform unit tests, help users to perform user acceptance tests

    • Attend or arrange training sessions, supporting after go-live

    • Manage SAP incidents by providing first level analyses & solutions

    • Provide local business and group coordination regarding for the SAP related cases

    • Generate SAP documentations regarding the solutions of the incidents and supposed flows

    • Monitor system inputs and outputs to ensure SAP flow stability

    • Take preventive actions for providing operational SAP service continuity

    • Use service desk ticket tool to track local SAP requests

    • Adapt users to SAP solution and services recommended by GSP, preparing necessary documentation/flows according to the responses from GSP and local responsible, standardization of processes

    • Generate & Share reports to the IT management to define current SAP Service Level & Areas for improvement

    • Make regular workshop trainings to the users to introduce new functionalities

    • Guarantee compliance with proper standards of ISO, MICO, HACCP, Environmental, Safety, in accordance with Good Manufacturing Practices

    Who we are looking for:



    • Bachelor's degree

    • Preferably 3 years of experience in related functions

    • Strong experience in full business analysis and application management life cycle

    • Excellent project management, communication, negotiation, and analytical thinking skills

    • Good command of verbal and written communication skills both in Turkish and English

    How to be successful in the role and at Ferrero:


    Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you'll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.