Business Operations Manager - Greater Istanbul
2 hafta önce
Job summary
you will lead critical customer-facing operation end-to-end; from team coaching and quality assurance to process optimization and performance measurement.
Responsibilities
- Develop and implement coaching frameworks, performance scorecards, and quality assurance programs
- Conduct regular assessments and feedback loops; mentor and develop team members
- Build and maintain standard operating procedures, scripts, and best practice documentation
İş tanımı
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