- Responsible for all supply chain operations processes
- Management of import & export related invoices
- Informing the suppliers regarding the harmonized codes, country of origins and all other related information changes and approvals
- Following the exporter registry forms preparations with group legal
- Organizing all shipments in line with company requirements
- Work in accordance with the local consultants (customs brokers, 3PL partners, etc.) in order to create/follow-up the standards, policies and procedures
- LocaL 3PL warehouse inbound & outbound process management
- Cost effective and timely manner POSM store delivery process
- Manage stock returns and reverse shipments
- Improve logistics service quality by continuously seeking and analyzing
- Follow up on orders /delays/ deliveries and cancellations of all business related items.
- Preparation of importation payment processes by close communicating with shared service center and banks
- Attendance of stores' stocktaking processes
- Weekly order replenishment maintenance/releases
- Works closely with all organization/departments constantly to improve services/dialogue provided to all PANDORA Turkey markets
- Ensure a close and continual dialogue, solid support and service to all PANDORA Turkey business units by handling their questions and concerns with speed and professionalism
- Monitor and provide report/KPI on delivery performance
- Continual review of shipping dates and reporting
- University degree
- Min 3 years' experience in in customer service in an international retail/distribution/logistic company
- Good knowledge of MS Office (Word, Power Point, Excel)
- Experience in working with IT systems (SAP, MS AX etc)
- Strong analytical skills and attention to details
- Fluent English
- Ability to successfully interact with colleagues and external partners to solve problems
- Desire to provide outstanding customer service
- Knowledge of sales monitoring
- Strong analytical and problem solving skills
- Strong interpersonal skills and excellent ability to communicate.
- Proactivity and curiosity, can-do attitude.
- Ability to share knowledge.
- Initiative and team-spirit.
- Ability to prioritize and manage time wisely in a fast-paced environment.
- Excellent organizational and planning skills, ability to deal with situations where multitasking is frequently required.
- Solid business acumen skills and problem-solving attitude.
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Logistic Specialist - Istanbul, Türkiye - Pandora
Açıklama
LOGISTIC SPECIALIST
Location: İstanbul
Job Description:
We are looking for a team member for our organization who will ensure high level of logistics and supply chain service is provided at all times. He/she will support the business through an operations mind-set in order to improve PANDORA service and manage flow of service requests to ensure logistics operations are serviced in a timely and efficient manner.
Main responsibilities:
Operational:
Information Flow:
Reporting:
Professional qualifications:
Personal qualifications:
We offer:
If you are a passionate team player with a can-do attitude, you will thrive in our fast-paced, colourful world.