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    Field Application Specialist - Istanbul, Türkiye - bioMerieux SA Career Site - MULTI-LINGUAL

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    bioMérieux Diagnostik AS

    Field Application Specialist - Microbiology

    What will your responsibilities within bioMérieux?

    • Coordinate and provide consulting, technical training and on-going support on related bioMérieux solutions incluiding Microbiology solutions
    • Answer internal & external customer inquiries and ensure compliance with regulatory through timely and accurate documentation in ERP system
    • Provide consistent follow up to ensure customer satisfaction and meet KPI
    • Develop & retain business, strengthen customer relationship
    • Make organizational recommendations around the equipment in order to optimize the workflow, address three dimensions: technical, quality and productivity
    • Ability to perform routine training
    • Promote bioMérieux solutions demonstration, evaluations, onsite visits on both pre and post sales
    • Enable bioMérieux customer in fully utilizing the technical potential of the solutions (interpretation of results, specimen management, workflow optimization..)
    • Demonstrate a technical expertise which allows to easily take in charge new products and new technologies
    • Provide mentoring, coaching, advanced training, certification and onboarding support of other bioMérieux employees/ new-comers
    • Able to travel within Turkey several times a year so that the scope of job will esentially be Türkiye + export and distributors


    Who are you?

    • Minimum bachelor's degree in Biology, Molecular Biology, Biotechnology, preferred Master's Degree in Microbiology with minimum 3 years of experience in biology, Clinical microbiology environment or solid technical background in biology field
    • Excellent communication skills, good listener, empathic and assertive
    • Organized, rigorous, autonomous and able to make decision
    • Ability to analyze, manage critical inquiries & hard situation
    • Customer and solution oriented
    • Excellent command of CRM tools and MS Office applications
    • Deep scientific knowledge of microbiology principles
    • Fluent in Turkish and English
    • Ability to travel with the minimum ratio of %80

    Working at bioMérieux means being involved long term with a pioneering, visionary and constantly growing company that allows its employees to live a stimulating and inspiring experience in a fulfilling work environment

    Our internal mobility policy offers numerous opportunities for each of our employees to blossom throughout their career, while respecting each employee's individual talents as well as their personal and professional development.

    At bioMérieux, over 200 professions - both scientific and non-scientific - offer our employees the opportunity to broaden their fields of expertise and develop cross-functional careers. We provide a rewarding experience in an international company that brings together talents from diverse backgrounds, thus fostering a daily aspiration to go beyond the limits.

    Helping improve public health around in the world : our mission gives purpose to every profession practiced within the company.

    bioMérieux is an Equal Opportunity, Affirmative Action Employer. M/F/Vet/Disability/Sexual Orientation/Gender Identity/GINA.



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